Contact
Email p.hlavatik@gmail.com for support, privacy questions, purchase issues, or feedback. Include your app version, build number, device model, iOS version, and the steps that led to the issue.
Support
Renewly Support
Help for Renewly, a local-first renewal manager without bank linking, inbox OAuth, ads, or automated cancellation.
In-app diagnostics
Open Settings, then Privacy & Support, to create a local feedback draft with optional diagnostics and choose where to share it.
Common support topics
- Manual renewal entry, editing, and deletion.
- Receipt, screenshot, PDF, file, URL, camera scan, and Share Extension imports.
- Local reminder permission, scheduling, and rescheduling.
- Evidence, parsed-field confidence, price history, and low-confidence date review.
- Pro Lifetime export to Renewly JSON and import into a clean install.
- Pro Lifetime, Sync+ Annual, restore purchases, iCloud sync opt-in, and live guide updates.
Import help
If a receipt import looks wrong, open the queued import, review the parsed fields, and correct the renewal date or amount before saving.
Before reporting a bug
Check notification permission, use Restore Purchases if an entitlement is missing, confirm iCloud account status for Sync+, and note the source app for Share Extension issues.